Your Ford, Your Way

You shouldn’t have to settle. Custom order any of these vehicles and choose the available features that fit your life. If you’re looking for something else, we offer convenient, dealer-direct custom ordering.

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FAQs

We’re here to help answer any questions. Feel free to read over our Frequently Asked Questions below.


Can I order vehicles other than the ones shown on this page?

As vehicles are updated from one model year to another, there are times when orders are accepted and times when they are closed. If you do not see your preferred vehicle here, please contact us for help.


How do I order a vehicle?

Submit your request by clicking "Start Your Custom Order" and include vehicle preferences in the comments section. A dealership representative will contact you to  verify your desired vehicle, explore potential incoming stock and then arrange to submit your order to Ford.


How long will it take to have my vehicle delivered?

Lead times will vary by model and configuration but Ford will make every effort to expedite your order.


Is there an extra cost for ordering a vehicle?

Final sale prices are all negotiated between the customer and dealer but Ford does not charge extra for customer orders.


Is my ordered vehicle eligible for Ford incentives?

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.


If I would like to finance my purchase or lease my ordered vehicle, how can I do that?

Our dealership would be happy to help explain your options and help you arrange financing.


Once my vehicle is ordered, how can I track it?

Once your vehicle has been assigned a VIN, you can track your order using this website:  https://shop.ford.com/vehicleordertracking#/


Where and when would I get my VIN to track my vehicle?

Your dealership representative will be able to provide you the VIN once it's been established.


How will I be notified when the vehicle is being delivered?

Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale and schedule a convenient time and location for final delivery to you.


Start Your Custom Order

Custom Order Your Ford Model Near Grayling, MI at Matt LaFontaine Ford

At Matt LaFontaine Ford in Charlevoix, you can custom order your Ford F-150 or Ford Escape vehicle directly from Ford right at our dealership. Ordering is simple. Please stop in, visit with sales staff or contact us through our website and set up a time to come in and complete the reservation process. 

During that time we will:

  • Discuss approximate timeline of when your vehicle may be ready
  • What options are available
  • The deposit. 

Although reservation doesn't guarantee a timeline, reserving your car is beneficial in guaranteeing your vehicle delivery versus the unknown of the vehicle shortage. You get what you want and guarantee a set price.

Matt LaFontaine Ford Fulfills Your Custom Order Needs

Vehicle inventory shortages in the automotive industry are happening nationwide. A shortage of computer chips that control much of the functions in vehicles, including Ford, has been the industry's biggest hurdle. Supply chain disruptions can occur and Matt LaFontaine Ford wants to help you in purchasing a vehicle from the Ford factory. Custom ordering lets you design your "Ford Your Way."

Roscommon, MI, Residents Can Sell or Trade-In Their Current Vehicle at Matt LaFontaine Ford

Matt LaFontaine Ford wants you to know you can also sell or trade-in your current vehicle when the time comes. We will offer top dollar for your used car and take the hassle out of selling it privately. Visit us and trade-in your current vehicle, Grayling, MI.

Matt LaFontaine Ford at 06725 US 31 Highway South in Charlevoix, MI, or call 888-250-7085 for more information on selling, trading in, and custom order to reserve Ford vehicles today!